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*Please note that some items are not available to be shipped to certain countries/regions.

Shipping fees below excludes gift card


Customs Charges

AIRMED ships from Australia, depending on which country you are shipping to, you may incur Customs fees. Please familiarise yourself with your country's requirements prior to ordering if you are not prepared to pay the extra fee set by customs as AIRMED have no responsibility or authority over this.

Thank you!


Service Expected delivery times Cost


3-5 Business days from dispatch

$10 for orders under $80.00*

Free for orders $80.00AUD and over


1-3 Business days from dispatch

$15 AUD

New Zealand

Service Expected delivery times Cost


5-8 Business days from dispatch

$10 NZD

Free for orders over $120 NZD excludes physical gift cards

DHL Express

1-3 Business days from dispatch

$29 NZD

United States

Service Expected delivery times Cost

DHL Express

2-4 Business days from dispatch date

In flight options available - see below *


$25 USD for orders up to $69.99USD

$15 USD for orders $70USD - $199.99USD

Free for orders over $200USD*

*Excludes USA Military Remote Areas, PO BOX




6-10 Business days from dispatch date


$15 USD

Free for orders over $200USD


Service Expected delivery times Cost


7-11 Business days from dispatch date

Customs and duty charges are not included in this service. 

$15 CAD

Free for orders over $200CAD -

excludes physical gift cards


3-5 Business Days

Customs and duty charges are not included in this service.

$32 CAD

Rest of the World


Customs and duty charges are not included in this service and is the responsibility of the customer.

*Excludes certain countries, please email to find out more

Countries Expected delivery times Cost

Standard Service


Hong Kong






South Korea





6-11 Business days from dispatch

*country dependent

$25.00 AUD

$37 AUD (Orders $150AUD and over )




Authority To Leave/Signature Release: This gives the delivery driver the authority to leave your package on the property if or when nobody is there to receive it. This means a signature is not required upon delivery. Once delivery is completed, any lost or stolen items will be the responsibility of the customer. Airmed Scrubs is not responsible for any parcels that are lost or stolen unless during transit. We advise you to select "Signature Required" if there is nowhere safe to leave a parcel. Protect my order does not cover any of these circumsatnces.


Customs and duty charges are not included in this service.  Any customs and duty charges are subject to the country you are shipping to and is the responsibility of the customer. 


Signature required for all standard and APO/PO Box International parcels

Signature is required for all international parcels using Australia Post and their partners. We are not responsible for any parcels unclaimed or being returned due to no signature. Customer is responsible for any costs to resend the parcel/RTS


Other Scenarios
If your parcel is being delivered to a building that contains multiple apartments/units/businesses and someone signs for your parcel i.e. concierge, reception - this is deemed as successfully delivered. AIRMED takes no responsibility for any parcels not received in this scenario. To avoid this situation please utilise parcel collect, parcel lockers or alternative arrangements.
Physical gift cards
The above shipping rates may differ for physical gift cards.

Remote areas

Orders under $200USD = $25 USD for remote areas via DHL Standard . Free shipping for orders over $200USD.

Northern Mariana Islands, US Virgin Islands, Hawaii, Alaska, Guam, Puerto Rico, Armed Forces Europe, Armed Forces Pacific.

PO/APO/FPO Box Addresses -

if you would like this service please choose DHL Standard . Orders under $200USD = $25USD.

Express shipping


Choosing express delivery with DHL offers the following free in flight delivery options for control, visibility and flexibility via SMS / eMail:

Deliver my package on Another Day: Scheduled delivery

Deliver my package to Another Address: Alternate Delivery to work or family.

Deliver my Package at a Safe Place: Authorise Shipment Release.

Deliver my package with Neighbour: Leave with neighbour, reception or guard.

Deliver my package at a DHL Service Point:Hold for Collection.

Request my Hold My Package: Vacation hold safekeeping up to 30 days.

End to end real time tracking and estimated delivery time is included.



As mentioned, while we will do all we can to ensure your order is dispatched on time, Airmed Scrubs are not held responsible for conditions beyond our control such as severe weather, service interruptions and including incorrect addresses provided at checkout. Incorrect addresses may result in an extra charge to the customer.


For further information regarding delivery:

Australia and New Zealand



DHL orders click here to track your parcel

If your tracking update is 'Enroute', it means it is on its way. It is awaiting arrival scans in the destination country


If you haven’t received your item as expected and you’re concerned it's missing or has been stolen, please check:

  • with other members of the household
  • in other locations around the front of your property
  • if you’ve received a card, SMS or email notifying you that it’s been delivered to your local Post Office


We offer Protect My Order during checkout to protect your order from any lost/damaged in transit and theft (only where your parcel has been left without authority). The fee is paid by the customer and is a non refundable insurance protection. Protect My Order does not cover

  • Authority to Leave parcels
  • incorrect addresses.
  • Authority for someone to accept parcel from your local post office

For more information about Protect My Order, please visit this page.



Feel free to drop us a message by clicking on the link below