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Terms and Conditions for
Embroidery
 

 

  • Embroidered items are FINAL SALE and can’t be returned or exchanged. If an error has been made on your embroidered order, let us know by contacting us at contact@airmedscrubs.com.au and the customer service team will assist you.
  • Orders WITH embroidered items will take up to 10 business days to ship. We recommend making separate orders if you require your non-embroidered products earlier than dispatch time.
  • Please ensure you have inputted the correct text/icon for embroidery as the items cannot be returned/exchanged.
  • Both our script and block text embroidery will measure approximately 1cm height in height. If characters are long or maxed, the letters could potentially shrink or condense in height.
  • We do not accept returned/previously purchased items for embroidery. If you wish to receive an embroidered item, please proceed to make a new purchase.
  • Embroidery is excluded from all marked down sales