All orders dispatched from Airmed Scrubs are set to require a signature upon delivery. However, this requirement may be waived through your account with your local carrier. Please note that waiving the signature requirement will void any "Protect My Order" claims.
INCORRECT ADDRESSES & SERVICE DISRUPTIONS
While we will do all we can to ensure your order is delivered on time and to the right address, Airmed Scrubs cannot be held responsible for conditions beyond our control such as severe weather, service interruptions and including incorrect addresses provided at checkout.
AUTHORITY TO LEAVE / SIGNATURE RELEASE
This gives the delivery driver the authority to leave your package on the property if nobody is there to receive it. Once delivery is completed, any lost or stolen items will be the responsibility of the customer. Airmed Scrubs is not responsible for any parcels that are lost or stolen.
CUSTOMS & DUTY CHARGES
Any customs and duty charges are subject to the country you are shipping to and is the responsibility of the customer.
SIGNATURE REQUIRED FOR ALL STANDARD & INTERNATIONAL AUSTRALIA POST APO/PO BOX
Signature is required for all international parcels using Australia Post and their partners. We are not responsible for any parcels unclaimed or being returned due to no signature. Customer is responsible for any costs to resend the parcel/RTS
OTHER SCENARIOS
If your parcel is being delivered to a building that contains multiple apartments/units/businesses and someone signs for your parcel i.e. concierge, reception - this is deemed as successfully delivered. AIRMED takes no responsibility for any parcels not received in this scenario. To avoid this situation please utilise parcel collect, parcel lockers or alternative arrangements.
PHYSICAL GIFT CARDS
The above shipping rates may differ for physical gift cards.
USA
Remote areas
Orders under $200USD = $25 USD for remote areas via DHL Standard . Free shipping for orders over $200USD.
Northern Mariana Islands, US Virgin Islands, Hawaii, Alaska, Guam, Puerto Rico, Armed Forces Europe, Armed Forces Pacific.
PO/APO/FPO Box Addresses -
if you would like this service please choose DHL Standard . Orders under $200USD = $25USD.
Express shipping
Choosing express delivery with DHL offers the following free in flight delivery options for control, visibility and flexibility via SMS / eMail:
Deliver my package on Another Day: Scheduled delivery
Deliver my package to Another Address: Alternate Delivery to work or family.
Deliver my Package at a Safe Place: Authorise Shipment Release.
Deliver my package with Neighbour: Leave with neighbour, reception or guard.
Deliver my package at a DHL Service Point:Hold for Collection.
Request my Hold My Package: Vacation hold safekeeping up to 30 days.
End to end real time tracking and estimated delivery time is included.
