- Embroidered items are FINAL SALE and can’t be returned or exchanged. If an error has been made on your embroidered order, let us know by contacting us at contact@airmedscrubs.com.au and the customer service team will assist you.
- Orders WITH embroidered items will take up to 20 business days to ship. We recommend making separate orders if you require your non-embroidered products earlier than dispatch time. Please be advised that selecting express shipping will not expedite the embroidery processing times.
- Please ensure you have inputted the correct text/icon for embroidery as the items cannot be returned/exchanged.
- Both our script and block text embroidery will measure approximately 1cm height in height. If characters are long or maxed, the letters could potentially shrink or condense in height.
- We do not accept returned/previously purchased items for embroidery. If you wish to receive an embroidered item, please proceed to make a new purchase.
- Embroidery is excluded from all marked down sales
- Images of the embroidery placement , text and images are a visual guide only. Your embroidered text, images and placement may differ slightly to the visual guide.
- You still have statutory rights under the Australian Consumer Law.